‘WannaCry’ malware Effect
A service call to IT department in a Company after the “WannaCry” malware news.
“I tried opening all unknown attachments from the unknown source on my office system today but no luck so far.”
IT engineer and customer support
One day I was facing some issue with Outlook and I raised a ticket to get it resolved. I got a call from the Service Desk lady after some time and it went this way:
Lady: Hi I’m calling from service desk, what is the problem?Me: (I explained the problem).
Lady: Can you please share your screen and give me the control so that I can solve the issue?
Me: (I shared the screen and gave the control. She solved it!!)
Lady: You may close the ticket from your end, the issue is solved.
Me: Thank you very much, I will close the ticket.
I opened her profile in lync and had a look at her profile. The display pic looked small in size. I instantly messaged her Employee ID to my colleague and asked him to have a look at her. He replied “She looks good in some angles”.
I tried searching her FB profile with the help of her name, but there were too many results.
I started searching on Linked In instead, I found her profile this time. I was trying to enlarge the profile pic and suddenly a message popped up – it says
“ You may please stop sharing your screen!!..😂